Gloryeen Wellness (“the Company” or “we”) is committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“the Ordinance”) and other applicable laws to protect your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data.
1. Collection and Use of Personal Data
(a) Personal Data We Collect
When you use our website (GloryeenWellness.com) or purchase our products and services, we may collect the following personal data:
- Name
- Contact information (e.g., phone number, email address, and mailing address)
- Payment details (e.g., credit card and e-payment information)
- Account login details (e.g., username and password)
- Order and transaction history
- Any other information you provide to us
(b) Purpose of Collection
The personal data collected may be used for the following purposes:
- Processing your orders and providing related services;
- Sending you order confirmations and customer service notifications;
- Providing online Reiki healing courses and membership content;
- Processing payments and financial management;
- Marketing our products and services (if you have opted in);
- Improving our website experience and services;
- Complying with legal and regulatory requirements.
2. Data Retention and Security
(a) We will retain your personal data only for as long as necessary to fulfill the purposes outlined above and will implement reasonable technical and administrative measures to protect your data from unauthorized access, alteration, or disclosure.
(b) Your personal data may be stored in Hong Kong or other jurisdictions permitted by law. We will ensure that data processing complies with the Ordinance.
3. Disclosure of Personal Data
(a) We do not sell, rent, or transfer your personal data to any third parties except in the following circumstances:
- To third-party service providers assisting us in delivering services (e.g., payment processors, logistics companies, and the website development company THISVO Audio Solutions Company);
- As required by law or regulatory authorities;
- With your explicit consent.
(b) THISVO Audio Solutions Company contact details:
Address: 5/F, Units 8 & 14, Victory Industrial Building, 151-157 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong
Email: info@THISVO.com
Phone: +852 2725-0765 / +44 17777-237-732
4. Your Rights
(a) You have the right to:
- Access the personal data we hold about you;
- Request corrections to inaccurate or incomplete personal data;
- Request the deletion of your personal data (where legally and operationally feasible);
- Restrict or object to the processing of your personal data;
- Withdraw your consent for marketing communications.
(b) To exercise these rights, please contact us:
Email: info@GloryeenWellness.com
Mailing Address: 5/F, Units 8 & 14, Victory Industrial Building, 151-157 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong
5. Cookies and Other Technologies
Our website may use cookies and other technologies to enhance user experience. Cookies are small text files stored on your device to record preferences, analyze usage patterns, and more. You can manage or disable cookies in your browser settings, but this may affect website functionality.
6. Privacy of Minors
Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from individuals under 16. If we discover such data has been collected without parental or guardian consent, it will be deleted immediately.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Gloryeen Wellness
Email: info@GloryeenWellness.com
Address: 5/F, Units 8 & 14, Victory Industrial Building, 151-157 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong
